EPİN
(US) Privacy Statement
The
protection of your personal data is very important to EPİN (US). In this
Privacy Statement, we intend to give clear and transparent information about
how we treat your personal data.
We will do
everything to safeguard your privacy and treat your personal data with care. In
any case, EPİN (US) will comply with the applicable laws and regulations,
including the General Data Protection Regulation. This entails that we will at
least:
·
Process your personal data in accordance with the purpose for
which you submitted them. These purposes and types of personal data are
described in this Privacy Statement;
·
Limit the processing of your personal data to those data that
are strictly necessary for the purposes for which they are processed;
·
Ask your explicit permission if we need this to process your
personal data.
·
Take appropriate technical and organisational measures to
safeguard the protection of your personal data.
·
Refrain from passing personal data on to third parties, unless
this is necessary for the performance of the purposes for which they were
submitted;
·
Be aware of your rights regarding your personal data, inform you
about them, and respect them.
EPİN (US)
is responsible for processing your personal data. In case you have any
questions about our Privacy Statement after reading it, or you wish to contact
us about it, please do not hesitate to do so using the contact details at the
bottom of this document.
Purposes
EPİN (US)
processes personal data of customers and suppliers for the following purposes:
·
To execute the Purchase Agreement, the delivery and the payment;
·
Administrative purposes;
·
Verification purposes for the prevention of theft, fraud, money
laundering, and terrorist financing, and for the security of EPİN (US)'s
systems;
·
To send newsletters to purchasers and other interested persons;
·
To gather website statistics;
·
To improve the website's ease of use;
·
To optimize customer satisfaction and the 'shopping experience';
·
Market analysis and target audience analysis;
·
Targeted advertising and to make personalized offers.
Grounds
The
personal data are processed on the following grounds:
·
Processing is necessary for the execution of the agreement, that
is the Purchase agreement with the client;
·
Processing is necessary to comply with a legal obligation, e.g.
for a customer research under the Dutch money laundering and terrorist
financing prevention act (Wet ter voorkoming van witwassen en financieren van
terrorisme or WWFT);
·
Processing is necessary to promote EPİN (US)'s justified
interests, to wit sending newsletters to customers and to gather website
statistics;
·
The data subject has given their consent. This is the case, for
instance, when they sign up for newsletters;
·
The data subject has given their consent for placing Google
Analytics' (tracking) cookies referred to in the cookie bar.
Nature of
personal data
EPİN (US)
may process the following personal data for the aforementioned purposes:
·
Contact's name;
·
Contact's phone number;
·
Contact's email address;
·
IP address and MAC address;
·
Copy of passport or ID card;
·
Copy of a bankstatement;
·
Banking and/or credit card information.
Additionally,
but only after obtaining your permission, we may use Google Analytics to
collect information about sex, age, interests, web pages visited or to be
visited, peripheral equipment used, software settings, and referrer
URL.
Retaining
period
EPİN (US)
will retain your personal data for the aforementioned processing for the
following periods:
·
For 5 years after closing the Purchase Agreement;
·
For 7 years after execution of the Purchase agreement - for the
sole purpose of financial administration;
·
For as long as legally required;
·
For as long as the interested person remains signed up for the
newsletter;
·
For 6 months after the most recent Purchase Agreement with
respect to the newsletter; or
·
For 5 months if it concerns information obtained through
(tracking) cookies from Google Analytics.
Disclosure to
third parties
The data
you provided to us may be disclosed to third parties if this is necessary for
the purposes described above.
For
instance, we hire third parties for:
·
For closing and executing Purchase agreements;
·
The delivery of digital products;
·
Payment processing;
·
The (financial) administration;
·
Editing/delivery of the newsletter;
·
To detect and prevent fraudulent activity.
We will
only disclose personal information to third parties with whom we have signed a
processing agreement. Of course, the processing agreement contains the
necessary arrangements to safeguard the security of your personal data. Other
than this, we will not disclose the personal data you provided us with to third
parties, unless this is legally required and allowed. An example of this is
that the police ask us for (personal) data within the framework of an
investigation. In such event, we are required to cooperate and to surrender
these data. We may also share personal data with third parties if you give us
your written permission for this.
We use the
personal information we collect in connection with providing you our services
to detect and prevent fraudulent activity. We share this information with Sift,
a third-party service provider to assist us with this effort. To learn more
about Sift, please see their Service
Privacy Notice.
We collect
data with the help of Google Analytics' (tracking) cookies and share them with
third parties. More information about this is provided at policies.google.com/privacy.
Within the
EU/EEA
We provide
personal details to parties within the European Economic Area (EEA) or in
countries, sectors, and/or regions of countries for which the European
Commission has taken an adequacy decision. In such decision, the European
Commission determines if the country in question offers an appropriate level of
data protection. An adequacy decision has also been taken with regard to the
United States, but only insofar as the receiving party has committed themselves
to compliance with the principles provided in this decision, also called the
Privacy Shield.
All
countries with an adequacy decision are listed at the website of the European
Commission.
We collect
data with the help of Google Analytics' (tracking) cookies and transfer them to
the United States.
Minors
We only
process personal data of minors (persons under the age of 16) if a parent,
guardian, or legal representative has given written permission for this.
Security
We have
taken appropriate technical and organisational measures to protect your
personal data against unlawful processing. These measures include the
following:
·
All persons who have access to your personal data on behalf of EPİN
(US) are sworn to secrecy;
·
Our systems are protected by a user name and a complex password
policy;
·
We make backups to be able to recover data in case of physical
or technical incidents;
·
We regularly test and evaluate our systems and measures;
·
Our employees are informed about the importance of the
protection of personal data.
Rights
regarding your data
You have
the right to inspect the personal data we received from you and to have them
rectified or erased. You may also object against the processing of your
personal data (or part thereof) by us or by one of our employees. You also have
the right to 'be forgotten' and to have the data you provided transferred to
you or directly to a third party of your choice. You also have the right to
refuse to be subject to automated individual decision-making, including
profiling. You have the right of limitation and the right to object. For
further explanation, please contact us or refer to the Data Protection
Authority www.autoriteitpersoonsgegevens.nl for
information. We may ask you to identify yourself before granting your request.
If we are
processing your personal data based on your permission, you have the right to
withdraw that permission at all times.
Complaints
Should you
have any complaint about the processing of your personal data, please contact
us directly. If we are unable to reach a mutual agreement, that is, of course,
most regrettable. You always have the right to file a complaint with the Data
Protection Authority. This is the supervisory authority in the field of privacy
protection.
Cookie Policy
We love cookies!
What is a cookie? A “cookie” on a website is a tiny, yet useful string of information. It stores unique and relevant information on your computer which is helpful for the usability of the website. Your browser provides us with that unique identifier each time you use our web services. That way we keep track of what services you use, remember your personal preferences and information you leave with us, facilitate the purchase procedure, speed up verification and see what pages you visit. Cookies help us monitor if our web services perform correctly, aid our understanding of how you use our services and thus enable us to improve your user experience.
How we use cookies?
We uses cookies on our (mobile) website and other related or connected media channels. We love to use cookies, web beacons, tracking pixels and other tracking technologies, because it helps us customize our services in order to improve your experience.
When you use and access our service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:
• To enable certain functions on our website and services.
• We use both session and persistent cookies.
• We use essential cookies to authenticate users and prevent fraudulent use of our services.
• We use non-essential cookies to improve our services, server personalized content and for re-marketing purposes.
Please note, that you have the right to reject, disable or delete our cookies. However, if you reject or delete our cookies you may not be able to use all features we offer. Some of our pages might not display properly and you might not be able to make purchases from our website.
Types of Cookies
Cookies can be 'persistent' or 'session' cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
They can be either our own or from third parties who help us to achieve our goals by gathering and track certain information about you for us.
These third parties may change their privacy terms and conditions, so we recommend you to consult their websites regularly. The following parties place cookies and / or other technologies on our website:
1. Essential & functional Cookies
Just like you need your coffee in the morning, our website needs certain types of cookies to function properly. Without them we won’t be able to provide certain features and functionalities. They are strictly necessary to navigate our website, make purchases and connect to our secure server. Then there are also functional cookies that help us to remember the choices you made (such as language, region or font size) and to improve our performance by remembering which of our services and pages you used. The collected information of this type of cookies is anonymous. None of it can be traced back to you.
1.1 Security Cookies
Security cookies are a special category of necessary cookies. They help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.
Some of these cookies may be manually disabled in your browser, but it may affect the functionality of our website.
Functional cookie name | What is its purpose ? | How long is it stored on your browser? |
ROUTID | This remembers the version of the current website for the user. | Until they are removed by browser or user |
__ssid | For example, this cookie links the shopping cart to a user so they can finish their purchase. | 4 years |
session.id | For example, this cookie links the shopping cart to a user so they can finish their purchase. | 1 year |
2. Analytics cookies
These cookies collect information on how visitors use a website. They make it possible to identify the pages you visit and possible error messages that appear. These cookies do not collect personally identifiable information. Rather, they collect the information anonymously to feed us with statistics. Which we analyze to see what features on our website work best and which ones we need to improve. Some of these cookies are from 3rd parties, such as Google Analytics.
Analytics cookie name | What is its purpose? | How long is it stored on your browser? |
auth._tokenauth._refresh _token | This cookie connects the user journey to Google Analytics | Until they are removed by browser or user |
3. Advertising cookies
Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies gather information about your visits to our and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies do not gather any personal information about you. They can be disabled in your browser (see information on that below).
3rd party cookies | What is its purpose? | How long is it stored on your browser? |
act, c_user, datr, dpr, fr, presence, sb, spin, wd, xs | This cookie makes sure our social media advertisement is shown to the right audience. | 1,5 year |
Other tracking technologies
In addition to cookies, we may use web
beacons, pixel tags and other tracking technologies on our website to help
customize and improve your experience. A 'web beacon' or 'pixel tag' is a small
object or image embedded in a web page or email. They are used not only to
track the number of users who visit certain pages or view emails, but also to
obtain other statistical data. They collect only a limited set of data, such as
the cookie number, the time and date of the page or email view, and the
description of the page or email they were placed on. Web beacons and pixel
tags cannot be rejected. However, you can limit their use by controlling the
cookies that interact with them.Çerezlerinizi nasıl kontrol edebilirsiniz?
Most browsers are set to accept cookies by
default. However, you can remove or reject cookies in your browser's settings.
Please note that such action may affect the usability and functionality of our
website.
For more information on how to control cookies, check your browser or
device settings on how you can control or refuse cookies, or visit the links
below:
You can also disable some third-party
cookies through the Network
Advertising Initiative Opt-Out Tool.
Be informed
We reserve the right to make changes to
this Cookie Policy at any time and for any reason. We will update this page to
keep you informed of all changes. Any changes or modifications will take effect
immediately after the updated Cookie Policy is posted on the site. We recommend
that you periodically review this Cookie Policy to stay informed of updates.
Questions
If you have any questions or comments
regarding our Privacy Statement, please do not hesitate to contact us.
İletişim detayları:
Epin Ödeme ve İletişim Teknolojileri A.Ş.
Skyport Plaza, No:1
Hürriyet Bulvarı Kat:31, 34520
Beylikdüzü - İSTANBUL / TÜRKİYE
[email protected]
